Republic of Ireland

HOW DO I GET MY ORDER DELIVERED TO A STORE?

Order online, avoid the shipping costs, and collect your items from any of our 52 stores nationwide, whenever and wherever is most convenient for you. It couldn’t be easier:

Step 1: Place your order online

As part of the checkout process you will be offered the choice of home delivery or collect in store. Choose your nearest store from the drop down lists and complete your order.

Step 2: Get Confirmation

You will receive a 'Ready to Collect' email to confirm that your order is available for collection. Please wait for this confirmation email before you come in to collect your order.

Step 3: Collect In-Store

Head down to your chosen store with a copy of your confirmation email and a valid form of ID (drivers licence or passport), and produce both at the main in-store till point. They’ll hand over your package and that’s it!

HOW LONG DOES STANDARD DELIVERY TAKE?

Standard delivery to Republic of Ireland at present is taking 1 to 5 working days. If your order does not meet these timings, it may be because your item(s) are being dispatched from a different location. In this case, we will contact you with an expected delivery date. Standard delivery to the UK, Mainland Europe, United States and the Rest of the World can take 3 to 9 working days. Home Gym Equipment Delivery in the Republic of Ireland (Keepfit Range) and International Delivery does take longer. Please refer to our delivery information above for more detail. We always endeavour to get your order to you as quick as possible!

HOW MUCH DOES DELIVERY COST?

Delivery to any Elverys Intersport store is free.* Standard delivery to anywhere in the Republic of Ireland is free on all orders over €60.  Home Gym Equipment (Keepfit Range) and International Delivery charges vary. Please refer to our delivery charges above for more detail.
 

CAN I TRACK MY ORDER?

Once you order has been dispatched from our warehouse with An Post you can then track you order on www.anpost.ie using your Elverys Order Number or your Tracking Number.

DOES HOME GYM EQUIPMENT DELIVERY INCLUDE ASSEMBLY AND DEMONSTRATION?

Delivery is €25 for home gym equipment over 30KG (Republic Of Ireland addresses only) such as treadmills, exercise bikes etc. Assembly and demonstration costs just €30.  (Not Available with Click & Collect Orders) However, keep an eye on our product descriptions for more information as certain weights and weight benches are delivery only.

Home Gym Assembly Service - Covid 19 Update
 Our Home Gym Team are happy to assemble your purchase.  Assembly must be purchased at time of transaction in-store/online.  Please note the following Covid-19 safety guidelines that must be adhered to: 
•    The Home Gym Team will call you when they are outside so you can open the front door. 
•    In order to maintain the required social distancing we would ask that you leave a clear walkway from the entrance of your home to the room where the item is being assembled. Please note, we can only deliver to ground floor locations. 
•    Any people in the home should remain in a different room to our team members during the assembly process. 
•    Our Home Gym Team members have at all times a supply of hand sanitiser and PPE, and hands are sanitised before and after each assembly. 
•    Our team members will wear all the necessary PPE as outlined by the HSE for the assembly, and will wipe down all surfaces of the product where possible after they have finished. 
•    At present, we can not offer demonstrations of equipment as it is impossible to do this safely while adhering to social distancing, however our Home Gym Team will fully test your purchase to ensure it is in full and proper working order prior to departing. 
•    All recyclable packaging will be removed at the time of assembly. 
•    In the event that you require an item removed (WEEE regulations), Intersport Elverys need to be notified at time of purchase.  The item for removal needs to be left outside your premises for our Home Gym Team, it will be wiped down/cleaned before being removed.  Please note, for online purchases please contact online@elverys.ie quoting your Order Number and the item you wish to remove.


I HAVEN’T RECEIVED ALL OF MY ORDER?

If you find that your order has only been partially delivered, this may be because other items are being dispatched from a different location or we were out of stock on part of your order. If we are out of stock we will contact you with an expected delivery date or offer a full refund. If your order is obviously incomplete, please email online@elverys.ie or call 1850 438 348.

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