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Store Opening Update


Our in-store experience may look different, but our fantastic teams have been working hard toward bringing you a great service, whilst ensuring the safety of all. 


New Operational Measures

To ensure the continued protection of our colleagues, customers and ultimately our communities, we will be taking the following measures to help stop the spread of the Covid-19 virus: managing traffic flow to help facilitate social distancing;  hand sanitising stations; more frequent cleaning and sanitizing of the store; contactless payments, returns and online order collections; protective screens at the checkouts; and closing selected stores from 2 to 3pm each day to refresh staff, stock and the store.


Frequently Asked Questions


Are all of your stores open?
As of June 29th, the majority of our stores are open with a small number with their opening date to be confirmed  see the bottom of this page for a full list of stores and opening times. Be advised this list is subject to change in accordance with government recommendations.

Will the full store be open or a limited range?
Some stores may need to amend their layout to ensure our customers can shop safely.  Our teams in store will ensure our full range of products is still available to our customers, and customers can access our entire range via www.elverys.ie on our instore iPads also.

Will there be a range of Home Gym Equipment available?
Select stores will have Home Gym Equipment available.   Some stores will have Display Models/pre-Assembled items available.  These can be purchased and collected, however our team members can not assist with any item that is a 2-person carry, and will not be permitted to bring items to customers’ vehicles.  Stock once available will be on www.elverys.ie for Home Delivery.  If you are looking for a specific Home Gym item that is no longer available on www.elverys.ie you can contact your local store in advance and check availability.

Are you offering Assembly on Home Gym Equipment?
At present, our Keepfit Team are offering delivery only.  Assembly Services are suspended for the safety of both our customers and our team members.  We will recommence this service once it is deemed safe to do so.

Can I still collect online orders?
Each store has a designated area where customers can collect their order safely.  Please note, select items will be “Home Delivery Only” based on size/weight and will not be available for Click & Collect.

Can I return purchases that were bought online/were bought more than 30 days ago?
We are happy to exchange/refund items purchases from February 17th (30 days before our stores closed) up until July 8th (30 days after stores reopen). Please note this, is a temporary extension until we have more stores open and restrictions on trying on items have eased.  For all returns, customers need to bring a copy of their receipt/order confirmation for us to see date of purchase and method of payment.

Can I return faulty goods?
Items with a perceived fault can be brought to stores for inspection by one of our team members.  For all returns, customers need to bring a copy of their proof or receipt/order confirmation for us to see date of purchase and method of payment.

Can I purchase FootBalance customised insoles?
From June 29th, we are happy to offer FootBalance 100% Custom Fit insoles again.  In conjunction with FootBalance, we have reviewed our procedures to ensure we can offer this service safely for both our team members and customers.  For more information on our procedures, please contact your local store.

Can I get a Gait Analysis/SafeSize 3d Foot Analysis done in stores?
From June 29th, we are happy to offer Gait Analysis again.  We have reviewed our procedures to ensure we can offer this service safely for both our team members and customers.  For more information on our procedures, please contact your local store.
SafeSize 3d foot analysis is available in Limerick Crescent and Dundrum, again, our processes have been reviewed to ensure we can offer this service while practicing social distancing.  

Can I get my child’s foot measured in stores?
From June 29th, we are happy to offer kids measuring again.  We have reviewed our procedures to ensure we can offer this service safely for both our team members and customers.  Please note, if bringing a child to our stores for measuring, please ensure they are wearing socks.  We will also provide pop socks.

Can I try on footwear and clothing in store?
Our fitting rooms will initially be closed in the interest of hygiene and for the safety of our customers and team members.  Footwear can be tried on, and any footwear not purchased will be placed in a quarantined area for 2 days before another customer can try on.  We’d encourage customers to try on items safely at home, and return if necessary.

Is jersey printing available in stores?
Jersey printing is available in select stores.

Can I order from your website while in store using your Assisted Selling Ipads?
Yes, our team in the store will be able to assist you safely in ordering an item either to your home address or to your nearest store.  We will ensure this is done safely for both our customers and team members.

Can I pay with cash?
Customer can pay in with cash, however we do encourage contactless/chip & pin transactions wherever possible.  We would also encourage customers to opt for e-receipts over paper receipts.

Home Delivery for International Orders Update
While the majority of countries are now accepting parcels some are still experiencing internal processing delays, however USA is not accepting any parcels at present.
For a full list of countries and restrictions please follow the link below:
https://www.anpost.com/Covid-19/Mails-Parcels-services

Home Gym Assembly Service - Covid 19 Update
 
Our Home Gym Team are happy to assemble your purchase.  Assembly must be purchased at time of transaction in-store/online.  Please note the following Covid-19 safety guidelines that must be adhered to: 
 The Home Gym Team will call you when they are outside so you can open the front door. 
In order to maintain the required social distancing we would ask that you leave a clear walkway from the entrance of your home to the room where the item is being assembled. Please note, we can only deliver to ground floor locations. 
Any people in the home should remain in a different room to our team members during the assembly process. 
Our Home Gym Team members have at all times a supply of hand sanitiser and PPE, and hands are sanitised before and after each assembly. 
Our team members will wear all the necessary PPE as outlined by the HSE for the assembly, and will wipe down all surfaces of the product where possible after they have finished. 
At present, we can not offer demonstrations of equipment as it is impossible to do this safely while adhering to social distancing, however our Home Gym Team will fully test your purchase to ensure it is in full and proper working order prior to departing. 
All recyclable packaging will be removed at the time of assembly. 
In the event that you require an item removed (WEEE regulations), Intersport Elverys need to be notified at time of purchase.  The item for removal needs to be left outside your premises for our Home Gym Team, it will be wiped down/cleaned before being removed.  Please note, for online purchases please contact online@elverys.ie quoting your Order Number and the item you wish to remove.





List of Stores Opening 

* Stores are closed daily from 2pm-3pm for refresh 
 
Store Opening Hours
Arklow
 
Mon-Wed 09:30-18:00 Thurs-Fri 09:30-19:00
Saturday 09:30-18:00 Sunday 12:00-18:00
Athlone
 
Mon-Wed 09:30-18:00 Thurs-Fri 09:30-21:00
Saturday 09:30-18:00 Sunday 11:00-18:00
Blanchardstown 
 
Mon-Wed 09:30-18:00 Thurs-Fri 09:30-21:00
Saturday 09:30-18:00 Sunday 12:00-18:00
Ballina* Mon-Sat 10:00-18:00 
Sunday 14:00-18:00
Carrick-on-Shannon* Mon-Sat 10:30-18:00 
Sunday CLOSED
Castlebar Mon-Wed 09:30-18:00 Thurs-Fri 09:30-19:00
Saturday 09:30-18:00 Sunday 12:00-18:00
Charleville* Mon-Sat 10:00-18:00 
Sunday CLOSED
Claremorris Mon-Wed 09:30-18:00 Thurs-Fri 09:30-19:00
Saturday 09:30-18:00 Sunday 12:00-18:00
Clonmel Mon-Wed 09:30-18:00 Thurs-Fri 09:30-19:00
Saturday 09:30-18:00 Sunday 12:00-18:00
Donegal* 
 
Mon-Sat 10:00-18:00 
Sunday CLOSED
Drogheda*
 
Mon-Sat 10:00-18:00 
Sunday CLOSED
Dundalk
 
Mon-Wed 9:30-18:00 Thurs-Fri 9:30-20:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Dundrum
 
Mon-Wed 9:30-19:00 Thurs-Fri 9:30-21:00
Saturday 9:30-19:00 Sunday 10:00-19:00
Dungarvan Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Edward Sq, Galway
 
Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Ennis Mon-Sat 9:0-18:00 
Sunday 12:00-18:00
Fonthill
 
Mon-Wed 9:30-18:00 Thurs-Fri 9:30-21:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Gorey 
 
Mon-Wed 10:00-18:00 Thurs-Fri 10:00-19:00
Sunday 14:00-18:00
Henry Street, Dublin
 
Mon-Wed 10:00-18:00 Thurs-Fri 10:00-19:00
Saturday 10:00-18:00 Sunday 12:00-18:00
Kilkenny Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 10:00-18:00 Sunday 12:00-18:00
Killarney Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Kinsale Road, Cork*
 
Mon-Sat 10:00-18:00 
Sunday 13:00-17:00
Letterkenny Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Limerick Crescent Mon-Wed 9:30-18:00 Thurs-Fri 9:30-21:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Limerick Parkway Mon-Wed 9:30-18:00 Thurs-Fri 9:30-21:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Limerick Jetland
 
Mon-Sat 10:00-18:00 
Sunday 13:00-17:00
Longford*
 
Mon-Sat 10:00-18:00 
Sunday CLOSED
Mullingar
 
Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Navan*
 
Mon-Sat 10:00-18:00 
Sunday 14:00-18:00
Nenagh* Mon-Sat 10:00-18:00 
Sunday CLOSED
Oliver Plunkett St Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Portlaoise Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Retail Park Galway   
 
Mon-Wed 9:30-18:00 Thurs-Fri 9:30-21:00
Saturday 9:30-18:00 Sunday 11:00-18:00
Sligo Mon-Wed 9:30-18:00 Thurs-Fri 9:30-20:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Stephens Green Mon-Wed 9:30-18:00 Thurs-Fri 9:30 - 19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Suffolk St.
 
Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Swords
 
Mon-Tues 9:30-18:00 Wed 9.30-19:00
Thurs-Fri 9:30-21:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Thurles Mon-Wed 9:30-18:00 Thurs-Fri 9:30-20:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Tuam Mon-Sat 9:30-18:00 
Sunday 12:00-18:00
Tullamore*
 
Mon-Wed 10:00-18:00  Thurs-Fri 10:00-19:00
Sat 10:00-18:00 Sunday CLOSED
Waterford Mon-Wed 9:30-18:00 Thurs-Fri 9:30-19:00
Saturday 9:30-18:00 Sunday 12:00-18:00
Westport* Mon-Sat 10:00-18:00 
Sunday 14:00-18:00